Privacy Policy
We are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data.
Last Updated: March 20, 2025
Introduction
Welcome to ExamShala's Privacy Policy. This policy describes how ExamShala ('we', 'our', or 'us') collects, uses, shares, and protects personal information when you use our website (www.examshala.in) and services. By accessing or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect several types of information from and about users of our website, including information:
- By which you may be personally identified, such as name, email address, phone number, or any other identifier by which you may be contacted online or offline ('personal information');
- About your internet connection, the equipment you use to access our website, and usage details;
- Educational information such as academic records, test scores, and performance metrics;
- Payment and transaction information when you purchase our services.
We collect this information directly from you when you provide it to us, automatically as you navigate through the site, and from third parties, such as educational institutions you're affiliated with (with appropriate consent).
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our website and its contents to you;
- To provide you with information, products, or services that you request from us;
- To fulfill any other purpose for which you provide it;
- To personalize your learning experience and provide tailored content;
- To analyze and improve our educational assessment systems;
- To process payments and provide you with related customer support;
- To notify you about changes to our website or any products or services we offer;
- To allow you to participate in interactive features on our website;
- To conduct research and analytics to improve our services;
- In any other way we may describe when you provide the information;
- For any other purpose with your consent.
Data Security
We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers.
The safety and security of your information also depends on you. We urge you to be careful about keeping your password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@examshala.in or by phone at (+91) 7061024318 or by mail at Chitragupt Colony, Jaynagar, Bihar - 847226, India.